Need that cup of Starbuck's to get through your research? If so, then you don't want any problems with the machine! When the F&M Library installed the self-service Starbucks machine pictured above, it was instantly popular. However, staff quickly noticed that patrons were confused about payment types and instructions. A short list of concise instructions were added to the machine just below the payment area. Patrons were pleased to have the extra instructions at the point of need, and the java flowed!
Also note the clear plastic supply bins located on top of the machine. The clear design creates a visual re-fill cue when coffee bean supplies are running low. A simple, yet powerful visual solution!
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